WATCH: Thousands of CMP customers get credits after I-Team exposed improper disconnect notices

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AUGUSTA (WGME) - More than 6,000 Central Maine Power customers have received credits on their accounts after the company admitted to state regulators it violated consumer-protection rules.

 

In a recent filing, CMP reports that $500,344 worth of credits have been applied to the accounts of 6,373 customers, representing an equal credit of $78.51 per customer.

Refund checks were sent to 124 customers who no longer have an active account.

The penalty was imposed after CMP sent collection notices to customers that incorrectly stated that the company could disconnect customers in arrears without the approval of the Public Utilities Commission during the winter period of November 15 to April 15.

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  • Sandi Howard
    published this page in News 2020-12-01 10:18:28 -0500